AgentBroker FAQs

Question 1

What is AgentBroker?

Accepted Answer

AgentBroker is a compliance-aware service that connects autonomous AI agents to small and mid-sized businesses (SMBs). It allows agents to discover, communicate, schedule appointments, and conduct transactions with SMBs, bridging the gap for businesses that lack direct API access.

Question 2

How does AgentBroker ensure compliance for AI-SMB interactions?

Accepted Answer

AgentBroker rigorously pre-checks every outbound communication for compliance with regulations like TCPA, GDPR, CASL, and 10DLC. This includes content classification, opt-out checks, consent verification, and recording consent, ensuring legal and ethical interactions.

Question 3

What types of operations can AI agents perform with AgentBroker?

Accepted Answer

AI agents can perform various operations including finding and verifying businesses, sending compliance-checked messages (SMS, email, voice), capturing leads, scheduling/rescheduling appointments, processing inbound customer messages, and escalating complex issues to human agents.

Question 4

Which AI agent platforms and protocols does AgentBroker integrate with?

Accepted Answer

AgentBroker offers seamless integration with popular AI agent protocols and platforms, including REST APIs, Model Context Protocol (MCP), OpenAI function calling, and Anthropic tool use, making it versatile for various agent ecosystems.

Question 5

Why is AgentBroker crucial for AI agents interacting with small businesses?

Accepted Answer

Most small and mid-sized businesses lack dedicated API interfaces, making it challenging for AI agents to interact with them directly. AgentBroker provides this critical missing layer, enabling agents to engage with SMBs effectively and compliantly through multiple channels like direct APIs, voice, SMS, and email.

AgentBroker

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Características Principales

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Características Principales

Casos de Uso