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The Closed-Loop Community Playbook skill for Claude Code provides a structured framework for managing community-driven feedback from initial capture to final resolution. It streamlines the coordination between community managers and cross-functional teams like Product, Customer Success, and Marketing, establishing clear SLAs and accountability for member escalations. By using predefined templates and routing protocols, this skill helps teams demonstrate transparency and value to their community members, effectively turning raw insights into measurable product or service improvements.
