How does it handle business impact?

The taxonomy includes a Business Linkage dimension that maps community signals directly to ARR tiers, account health, and pipeline opportunities.

Which teams benefit most from this taxonomy?

Product, Marketing, and Customer Success teams use it to standardize how they interpret signals from forums, events, and surveys.

Can this be used with other GTM agents?

Yes, it is designed to work alongside skills like run-member-insight-sprint to automate the tagging and analysis of large community datasets.

What is the Community Insight Taxonomy skill?

It is a specialized Claude Code skill designed to help teams classify and tag community feedback into structured data categories for better business reporting.

Community Insight Taxonomy

Name: Community Insight Taxonomy
Author: gtmagents

bygtmagents

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Analíticas y Monitorización

Standardizes the classification of community signals into structured data across personas, customer journeys, and business impact.

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The Community Insight Taxonomy skill provides a robust framework for transforming unstructured community feedback from forums, events, and surveys into actionable business intelligence. By categorizing signals across five critical dimensions—Persona, Journey Stage, Driver, Sentiment, and Business Linkage—this skill enables product, marketing, and customer success teams to track trends, prioritize roadmaps, and quantify the revenue impact of community engagement directly within their Claude Code workflow.

Características Principales

Integration-ready taxonomy for powering automated reporting dashboards
Sentiment and urgency analysis for proactive community management
29 GitHub stars
Ready-to-use Airtable and spreadsheet validation schemas
Business linkage mapping for ARR and account health correlation
Multi-dimensional tagging schema covering persona and customer journey

Casos de Uso

Standardizing feedback from user interviews and event surveys
Categorizing community forum signals for product roadmap prioritization
Mapping community interactions to business metrics like churn risk and pipeline

Acerca de

Características Principales

Integration-ready taxonomy for powering automated reporting dashboards
Sentiment and urgency analysis for proactive community management
29 GitHub stars
Ready-to-use Airtable and spreadsheet validation schemas
Business linkage mapping for ARR and account health correlation
Multi-dimensional tagging schema covering persona and customer journey

Casos de Uso

Standardizing feedback from user interviews and event surveys
Categorizing community forum signals for product roadmap prioritization
Mapping community interactions to business metrics like churn risk and pipeline