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This skill empowers Claude to monitor and interpret the emotional pulse of community channels, ranging from forum discussions and chat transcripts to support tickets and social listening data. By implementing a structured tagging schema and risk-scoring framework, it helps Go-To-Market teams quantify community health, prioritize response efforts during critical incidents, and translate raw qualitative data into actionable executive insights or product roadmap feedback. It is particularly effective for teams needing to balance human-level accuracy with automated scale during product launches or high-volume periods.
