How does this skill help reduce MTTR?

It provides a systematic investigation checklist and ready-to-use debugging queries for Kubernetes and databases, allowing engineers to identify root causes faster than manual exploration.

What tools does the investigation phase support?

The skill includes patterns for querying Kubernetes (kubectl), grepping system logs, analyzing traffic patterns via SQL, and reviewing CI/CD deployment history.

Can I customize the severity levels?

Yes, while the skill provides a robust SEV1-SEV4 baseline, the framework is designed to be adapted to your specific organizational SLAs and revenue impact thresholds.

Does it support blameless post-mortems?

Absolutely. It includes a specific framework and 'Do/Don't' guidelines to ensure post-incident reviews focus on system improvements rather than individual blame.

How does it handle communication during an incident?

It provides structured templates for initial, progress, and resolution updates, ensuring that both technical teams and business stakeholders receive the appropriate level of detail.

Incident Response Management

Name: Incident Response Management
Author: cyperx84

bycyperx84

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Despliegue y DevOps

Guides the end-to-end lifecycle of production incidents, providing structured frameworks for detection, mitigation, and post-mortem analysis.

Acerca de

The Incident Response skill transforms Claude into a high-functioning SRE assistant during production outages. It provides a standardized framework for classifying incident severity (SEV1-SEV4), defining team roles, and executing systematic investigation queries across Kubernetes, logs, and databases. By automating the communication and documentation requirements of a crisis, this skill helps technical teams stay focused on mitigation while ensuring stakeholders receive timely updates and that the organization follows a blameless post-mortem process to prevent future recurrence.

Características Principales

Systematic investigation queries for K8s, metrics, and logs
2 GitHub stars
Blameless post-mortem generation with action item tracking
Pre-defined mitigation strategies including rollbacks and circuit breaking
Standardized SEV 1-4 severity assessment framework
Automated incident role assignment and communication templates

Casos de Uso

Rapidly assessing and triaging a sudden production service outage
Facilitating structured post-incident reviews to identify systemic weaknesses
Managing stakeholder communication during high-pressure performance degradations

Acerca de

Características Principales

Systematic investigation queries for K8s, metrics, and logs
2 GitHub stars
Blameless post-mortem generation with action item tracking
Pre-defined mitigation strategies including rollbacks and circuit breaking
Standardized SEV 1-4 severity assessment framework
Automated incident role assignment and communication templates

Casos de Uso

Rapidly assessing and triaging a sudden production service outage
Facilitating structured post-incident reviews to identify systemic weaknesses
Managing stakeholder communication during high-pressure performance degradations