Acerca de
This skill provides a structured framework for engineering teams to manage on-call shift changes effectively. It streamlines the transfer of critical information—including active incidents, ongoing investigations, and recent system changes—using standardized templates for shift documents and mid-incident handoffs. By following these established patterns, teams can reduce tribal knowledge, prevent alert fatigue, and ensure operational continuity during high-pressure incident response scenarios, whether performing a routine weekly rotation or transitioning an active SEV1 incident.