What is a patient journey map in healthcare?

A patient journey map is a documented representation of every interaction a patient has with a healthcare service, designed to ensure clinical efficacy and regulatory compliance.

How does this skill handle data privacy?

It includes a dedicated Data & Consent Layer framework to track data collection points, retention policies, and opt-out mechanisms per touchpoint.

Who should use the Patient Journey Mapping skill?

Healthcare marketers, clinical product managers, and compliance teams looking to standardize patient communication and adherence workflows.

Can I use this for regulatory submissions?

Yes, the framework is specifically designed to help prepare the end-to-end documentation often required for internal and external healthcare regulatory reviews.

Patient Journey Mapping

Name: Patient Journey Mapping
Author: gtmagents

bygtmagents

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Automatización de Marketing

Standardizes the creation of compliant healthcare patient experiences through structured frameworks for touchpoints, consent, and escalation.

Acerca de

This skill provides a comprehensive framework for healthcare marketers and clinical teams to design, document, and audit patient journeys. It ensures that every touchpoint—from initial awareness to long-term adherence programs—incorporates necessary consent layers, regulatory compliance requirements, and clear escalation paths. By utilizing structured persona canvases and data-handling checklists, users can align cross-functional teams on accessibility needs and monitoring loops, significantly streamlining the preparation for medical and legal regulatory reviews.

Características Principales

Comprehensive Persona Canvas for mapping clinical demographics and patient motivators
Built-in compliance checkpoints for data retention and consent management
Multi-phase journey architecture covering onboarding, adherence, and advocacy
29 GitHub stars
Integrated escalation trees for medical, legal, and support interventions
Accessibility-focused touchpoint inventory following WCAG guidelines

Casos de Uso

Auditing existing patient communication flows for data privacy and consent compliance
Preparing end-to-end journey documentation for healthcare regulatory submissions
Designing patient onboarding and education programs for new medical treatments

Acerca de

Características Principales

Comprehensive Persona Canvas for mapping clinical demographics and patient motivators
Built-in compliance checkpoints for data retention and consent management
Multi-phase journey architecture covering onboarding, adherence, and advocacy
29 GitHub stars
Integrated escalation trees for medical, legal, and support interventions
Accessibility-focused touchpoint inventory following WCAG guidelines

Casos de Uso

Auditing existing patient communication flows for data privacy and consent compliance
Preparing end-to-end journey documentation for healthcare regulatory submissions
Designing patient onboarding and education programs for new medical treatments