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The PM Customer Interview skill provides a robust framework for product managers and developers to conduct high-impact customer discovery. It offers a curated bank of open-ended questions designed to uncover deep-seated pain points, analyze current user behaviors, and identify switching triggers. Beyond just asking questions, the skill provides a standardized synthesis template to help you categorize verbatim quotes, quantify pain intensity, and track willingness-to-pay signals across multiple conversations. By incorporating a guide to common research anti-patterns, it ensures that your product discovery process remains unbiased and data-driven.