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The Renewal Deal Desk skill empowers Claude to act as a strategic partner during the customer renewal lifecycle, ensuring that pricing, packaging, and contractual changes are handled with consistency and financial rigor. It provides a robust framework for defining pricing floors, managing multi-level approval ladders across finance and legal departments, and structuring complex multi-year offers. By standardizing deal intake and documentation, this skill helps teams reduce churn risk, protect unit economics, and maintain a clear audit trail of all concessions and executive commitments.
