Does this skill make automatic changes to my code?

No, the skill operates in a read-only mode for analysis and requires explicit user confirmation before creating branches or making any modifications.

What happens if I have uncommitted changes?

To prevent data loss, the skill will stop and ask for instructions if it detects uncommitted changes before attempting to switch branches.

What ticket ID formats are supported?

It supports standard Restio formats such as 'XX-###' or 'YYYYY-##', and can extract the ID from strings like 'YYYYY-##: TASK - description'.

Is the restio-support MCP required?

Yes, this skill relies on the restio-support MCP to fetch the actual ticket details and environment information from the support database.

How does it determine the base branch for new tickets?

The skill follows a priority list: it looks for 'develop', then 'development', then the remote default (origin/HEAD), and finally falls back to 'main' or 'master'.

Restio Ticket Triage

Name: Restio Ticket Triage
Author: francoisrob

byfrancoisrob

0•

Productividad y Flujo de Trabajo

Automates the retrieval, analysis, and workspace preparation for Restio support tickets to streamline the debugging process.

Restio Ticket Triage is a specialized workflow skill designed to bridge the gap between customer support tickets and active development. By integrating with the restio-support MCP, it automatically extracts ticket IDs from user input, fetches case details, and performs a read-only code analysis to identify potential issues before any changes are made. It ensures a safe development environment by managing git branch switching and requiring explicit user confirmation before transitioning from the research phase to implementation, making it an essential tool for engineers handling Restio support requests.

Características Principales

01Interactive confirmation prompts to prevent unauthorized code changes

02Automated ticket ID parsing from various input formats

03In-depth code research and impact analysis using Serena

04Read-only ticket data retrieval via restio-support MCP

05Safe git branch management with auto-detection of development branches

060 GitHub stars

Casos de Uso

01Quickly initializing a development environment for a specific Restio customer issue

02Performing non-destructive code research and impact analysis on reported bugs

03Standardizing git branch naming conventions based on support ticket IDs

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add francoisrob/dotfiles restio-ticket-triage

For use in Claude.ai and ChatGPT

Características Principales

01Interactive confirmation prompts to prevent unauthorized code changes

02Automated ticket ID parsing from various input formats

03In-depth code research and impact analysis using Serena

04Read-only ticket data retrieval via restio-support MCP

05Safe git branch management with auto-detection of development branches

060 GitHub stars

Casos de Uso

01Quickly initializing a development environment for a specific Restio customer issue

02Performing non-destructive code research and impact analysis on reported bugs

03Standardizing git branch naming conventions based on support ticket IDs

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add francoisrob/dotfiles restio-ticket-triage

For use in Claude.ai and ChatGPT