Can I segment the retention data by different dimensions?

Yes, the skill supports dimensions such as subscription plan, user persona, geographic region, industry, product type, and acquisition channel.

Does this skill support real-time alerting?

The skill includes an alerting layer framework that sets thresholds for Slack or email alerts when specific metrics breach targets.

How does this integrate with other GTM agents?

It can be paired with skills like the activation-map to log specific actions or plays triggered by the signals found in the retention dashboard.

What metrics does the Retention Dashboard skill track?

It provides frameworks for tracking ARR retention, logo retention, expansion percentages, and customer health scores across various cohorts.

Retention Dashboard Toolkit

Name: Retention Dashboard Toolkit
Author: gtmagents

bygtmagents

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Analíticas y Monitorización

Visualizes customer churn, expansion, and health metrics across cohorts to optimize retention and revenue growth.

The Retention Dashboard Toolkit is a specialized Claude Code skill designed for customer success and revenue operations teams to automate the analysis of customer health. It provides a structured framework for defining key performance indicators like ARR retention and expansion percentages while offering visualization layouts for cohort heatmaps and waterfall charts. By integrating alerting layers and annotation workflows, this skill helps stakeholders identify churn risks early, track the outcomes of adoption plays, and deliver actionable insights through drillable dashboards for segment owners.

Características Principales

01Automated cohort analysis and heatmap visualization

02Annotation workflow for capturing commentary and action items

03Multi-dimensional segmentation by plan, persona, and region

0429 GitHub stars

05Metric definitions for ARR, logo retention, and health scores

06Integrated alerting thresholds for Slack and email notifications

Casos de Uso

01Tracking the success of customer pilot programs and adoption plays

02Automating weekly retention reviews for executive and CS leadership

03Generating drillable dashboards for segment-specific performance monitoring

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add gtmagents/gtm-agents retention-dashboard

For use in Claude.ai and ChatGPT

Download Skill