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The Retention Dashboard Toolkit is a specialized Claude Code skill designed for customer success and revenue operations teams to automate the analysis of customer health. It provides a structured framework for defining key performance indicators like ARR retention and expansion percentages while offering visualization layouts for cohort heatmaps and waterfall charts. By integrating alerting layers and annotation workflows, this skill helps stakeholders identify churn risks early, track the outcomes of adoption plays, and deliver actionable insights through drillable dashboards for segment owners.
