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The Incident Response skill empowers Claude to act as a seasoned Site Reliability Engineer, guiding users through the critical lifecycle of a production outage. It provides a structured framework for detecting issues, investigating root causes, implementing mitigations, and managing recovery. Beyond immediate crisis management, it automates the creation of detailed incident timelines, Root Cause Analysis (RCA) documents, and runbook updates, ensuring teams learn from every event to build more resilient systems.
