Can I use this for Jobs-to-be-Done (JTBD) research?

Yes, the skill includes specific JTBD probes and 'switch interview' patterns to identify the triggers that cause users to hire or fire a product.

How does this skill help avoid research bias?

It specifically guides users to avoid leading questions and hypotheticals, focusing instead on past behaviors and 'show me' requests to ensure data reliability.

Is this skill suitable for quantitative data collection?

While it excels at qualitative discovery, it also provides survey instruments and sampling strategies for validating findings at scale with 50-200+ participants.

When should I use this skill in my workflow?

Use it during pre-build validation, post-launch learning, or whenever you need to understand user workflows, pain points, and mental models.

What is the Discovery Interviews & Surveys skill?

It is a specialized capability for Claude that provides templates, guardrails, and frameworks for conducting systematic user research and product validation.

User Discovery & Research Interviews

Name: User Discovery & Research Interviews
Author: lyndonkl

bylyndonkl

•

Productividad y Flujo de Trabajo

Facilitates evidence-based product decisions by designing bias-free user interviews, surveys, and Jobs-to-be-Done research frameworks.

This skill empowers product teams to move from assumptions to evidence by providing structured methodologies for systematic user research. It offers comprehensive guidance for conducting discovery interviews, designing quantitative surveys, and identifying Jobs-to-be-Done (JTBD) triggers. By focusing on past behavior over hypothetical scenarios and providing rigorous bias-avoidance techniques, it helps builders uncover authentic pain points, validate market needs, and prioritize product roadmaps based on genuine Voice of Customer (VoC) insights.

Características Principales

01Quantitative survey design and scaling

02Jobs-to-be-Done (JTBD) framework application

03Bias-free interview guide generation

04Thematic coding and insight extraction

05Problem discovery and workflow analysis

068 GitHub stars

Casos de Uso

01Validating a product concept before starting expensive development

02Identifying churn reasons through 'switch interviews' with former customers

03Prioritizing feature roadmaps based on user importance vs. satisfaction metrics

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add lyndonkl/claude discovery-interviews-surveys

For use in Claude.ai and ChatGPT

Download Skill