Autotask

概要

Autotask serves as a powerful integration bridging Autotask PSA with Claude Desktop, enabling users to manage their professional services automation workflows through natural language. This Python-developed MCP server provides comprehensive capabilities for handling tickets, companies, and contacts directly within Claude, streamlining operations like searching, creating, updating, and retrieving detailed information. It is designed for production readiness, featuring robust error handling, header authentication, and adherence to MCP Python SDK standards, ensuring reliable and secure interaction with your Autotask data.

主な機能

• Complete ticket, company, and contact management capabilities
• 5 GitHub stars
• Secure header-based authentication using username, secret, and integration code
• Search and filter functionality for all managed entities
• Create and update tickets, including status, priority, and assignment
• Supports both human-readable Markdown and machine-readable JSON response formats

ユースケース

• Creating new support tickets for companies with defined issues
• Querying all open tickets or retrieving details for specific tickets
• Finding companies or contacts based on name, email, or other criteria