What are the key advantages for DevOps teams?

DevOps teams benefit from its containerized deployment, integrated health checks, robust security model, and automated CI/CD workflows, ensuring reliable and secure operations.

Can AI agents or automation platforms integrate with it?

Yes, it's specifically designed for MCP-capable clients like n8n or AI agents, offering a clear HTTP/stdio interface to interact with ConnectWise Manage.

What is ConnectWise Manage MCP?

ConnectWise Manage MCP is a FastMCP server providing a secure, streamlined interface for automation platforms (e.g., n8n) and AI agents to manage ConnectWise Manage ticket workflows.

What ConnectWise Manage operations does it support?

It enables comprehensive ticket operations including create, update, search, add notes, add time entries, and perform lookups for boards, companies, and members.

How is ConnectWise Manage MCP deployed and secured?

It's a containerized solution, available as a GHCR image, optimized for platforms like Azure Container Apps. Security includes bearer token authentication, IP restrictions, and non-root execution.

ConnectWise Manage

Name: ConnectWise Manage
Author: RenierM26

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Provides a FastMCP server to streamline ConnectWise Manage ticket workflows with robust deployment, authentication, and health monitoring features.

This tool offers a specialized FastMCP server designed to simplify interactions with ConnectWise Manage, enabling n8n or other MCP-capable clients to manage ticket workflows more efficiently. It is built as a practical, HTTP-friendly service for easy deployment in environments like Azure, while also supporting stdio for local testing. The server centralizes authentication, retry logic, and query handling, providing lightweight health checks essential for containerized and platform-based deployments. It serves as a private API service callable by AI agents or as a customizable foundation for tailored ConnectWise tenant integrations.

主な機能

01Containerized deployment with pre-built GHCR image, optimized for platforms like Azure Container Apps.

02Robust security features including bearer token authentication, IP restrictions, and non-root container execution.

03Automated CI/CD workflows encompassing unit tests, type checks, linting, CodeQL, and Trivy security scanning.

040 GitHub stars

05Integrated liveness and readiness health checks for reliable service monitoring and platform probes.

06Standardized FastMCP server for ConnectWise Manage ticket operations (create, update, search, notes, time entries, lookups).

ユースケース

01Providing a secure, adaptable, and easily deployable codebase for custom integrations with specific ConnectWise tenants.

02Automating ConnectWise Manage ticket creation, updates, and information retrieval through MCP-capable clients like n8n.

03Enabling AI agents to programmatically interact with ConnectWise Manage via HTTP or stdio for workflow automation.