What types of information can I query with ICM?

You can query incident details, on-call schedules, team information, customer impact, support requests, and similar incidents, all through natural language prompts.

What is ICM and its primary function?

ICM is a tool that allows you to directly query Microsoft Incident Management (IcM) using natural language from your GitHub Copilot CLI, streamlining incident response workflows.

What are the key features of ICM?

Key features include seamless Azure AD authentication with auto-token refresh, access to 23+ specialized IcM tools, one-line installation, and support for both PROD and PPE environments.

How does ICM handle user authentication?

ICM integrates with your existing `az login` credentials for seamless Azure CLI authentication, automatically handling token caching and refresh.

ICM

Name: ICM
Author: guptahemant65

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Query Microsoft Incident Management (IcM) directly from the GitHub Copilot CLI with seamless Azure AD authentication.

ICM empowers engineers to effortlessly access and manage Microsoft Incident Management (IcM) data through natural language queries in the GitHub Copilot CLI. This tool simplifies incident investigation, team communication, and customer impact analysis by integrating directly with your existing Azure AD credentials and providing a suite of over 23 specialized tools. From retrieving incident details and AI-generated summaries to identifying on-call personnel and impacted customers, ICM streamlines incident response workflows with a quick, one-line installation.

主な機能

01Natural language querying for incident details, on-call schedules, and customer impact

02Access to 23+ specialized ICM tools for incidents, teams, and customer impact

03One-line installation with automatic GitHub Copilot CLI configuration

04Seamless Azure CLI Authentication with auto token refresh

05Support for both Production (PROD) and Pre-Production Environment (PPE) IcM instances

060 GitHub stars

ユースケース

01Quickly retrieve comprehensive details for specific incidents during a live site event

02Identify on-call personnel for a specific team or service without leaving the CLI

03Assess customer impact, including S500, ACE, and Azure P0 customers, for ongoing incidents