Nova FAQs

Question 1

How does Nova automate customer registration?

Accepted Answer

Users can interact with Nova's AI chatbot using natural language to request customer registrations. The chatbot intelligently invokes the MCP server, which validates the data and sends it to your configured external customer API for seamless creation.

Question 2

What is Nova and what does it do?

Accepted Answer

Nova is a powerful tool combining an AI-powered GPT-4o-mini chatbot with an MCP-compliant server. It automates customer registration processes by facilitating natural language interactions and integrating with external customer APIs.

Question 3

Can Nova integrate with my existing customer database or API?

Accepted Answer

Yes, Nova is designed for flexible integration. Its MCP server connects to your existing customer registration API via a configurable REST endpoint, ensuring secure communication with Bearer token authentication.

Question 4

Is the chatbot's conversational style customizable?

Accepted Answer

Absolutely! Nova's chatbot allows you to configure its tone and style via environment variables (AGENT_TONE or AGENT_STYLE), enabling you to tailor its personality to best suit your brand and user interactions.

Question 5

What AI technology powers Nova's chatbot?

Accepted Answer

Nova's chatbot leverages OpenAI's GPT-4o-mini, enabling highly responsive and context-aware conversations, as well as the ability to automatically trigger specific actions like customer registration based on user input.

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