Pylon

概要

Pylon is an MCP server designed to bridge the Pylon customer support platform with AI agents like Claude Desktop and Claude Code. By exposing a comprehensive set of Pylon API functionalities as callable tools, it enables AI agents to programmatically manage customer accounts, contacts, issues, messages, tags, and teams. This integration empowers AI to automate customer support workflows, retrieve critical information, and interact with the Pylon ecosystem, enhancing efficiency and responsiveness.

主な機能

• Redact sensitive messages from issues
• Manage customer accounts (list, get, create, update, delete, search)
• Administer customer contacts (list, get, create, update, delete, search)
• Track and update customer issues (list, get, create, update, delete, search, snooze, manage followers)
• Organize and manage tags and teams
• 3 GitHub stars

ユースケース

• Integrate Pylon's functionalities directly into AI-powered workflows for enhanced productivity
• Enable AI agents to automate customer support tasks within the Pylon platform
• Allow AI to retrieve and update customer data, issue statuses, and contact information