How does this skill access customer feedback data?

The skill uses the Amplitude MCP plugin to pull data from connected sources like Zendesk, App Store reviews, and in-app surveys via the get_feedback_sources and get_feedback_insights tools.

What kind of output does the feedback analysis provide?

It generates a structured report containing a summary, urgent issues, top feature requests, sentiment scores (1-5), and a prioritized list of actionable recommendations labeled P0 to P3.

Can I see actual customer quotes in the analysis?

Absolutely. The skill is designed to include 1-2 representative, high-quality quotes for every identified theme to provide qualitative evidence for its findings.

Can I analyze feedback for specific user segments?

Yes, the skill can correlate feedback themes with Amplitude cohorts, allowing you to distinguish between the needs of power users, new users, or enterprise versus free-tier customers.

Amplitude Feedback Analyzer

Name: Amplitude Feedback Analyzer
Author: amplitude

byamplitude

•

分析と監視

Synthesizes multi-channel customer feedback into actionable insights, sentiment reports, and prioritized product recommendations.

The Amplitude Feedback Analyzer skill transforms raw customer feedback from various sources—including surveys, support tickets, and app reviews—into structured, actionable reports. It leverages Amplitude's feedback insights to automatically categorize user sentiment into features, bugs, and pain points while correlating these themes with specific user cohorts, such as power users or paid tiers. This skill is essential for product teams and developers who need to quickly understand the 'Voice of the Customer,' justify roadmap decisions with data, and identify critical issues without manual qualitative analysis.

主な機能

01Automated categorization of bugs, feature requests, and pain points

02Multi-channel synthesis of surveys, support tickets, and app reviews

03Structured 'Voice of the Customer' reporting with representative quotes

04P0-P3 prioritized recommendations for product roadmap planning

05Integration with Amplitude cohorts to segment sentiment by user type

0612 GitHub stars

ユースケース

01Generating automated voice-of-customer reports for executive or team updates

02Prioritizing the engineering backlog based on the volume and urgency of customer-reported issues

03Investigating user sentiment and pain points following a major feature release

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add amplitude/mcp-marketplace analyze-feedback

For use in Claude.ai and ChatGPT

主な機能

01Automated categorization of bugs, feature requests, and pain points

02Multi-channel synthesis of surveys, support tickets, and app reviews

03Structured 'Voice of the Customer' reporting with representative quotes

04P0-P3 prioritized recommendations for product roadmap planning

05Integration with Amplitude cohorts to segment sentiment by user type

0612 GitHub stars

ユースケース

01Generating automated voice-of-customer reports for executive or team updates

02Prioritizing the engineering backlog based on the volume and urgency of customer-reported issues

03Investigating user sentiment and pain points following a major feature release