Feature Request Triage

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Triages messy inbound product requests into strategic themes, quantifies customer demand, and generates build, watch, or decline decisions with stakeholder replies.

Feature Request Triage transforms unstructured inbound feedback from sales notes, support tickets, and user surveys into actionable, prioritized themes aligned with product strategy. Grounded in the principles of Melissa Perri's 'Escaping the Build Trap', this skill normalizes proposed solutions into core problems, quantifies reach and revenue-at-risk, and scores items against strategic guardrails. It prevents loud accounts from dominating your roadmap by enforcing clear Build, Watch, or Decline verdicts and generating tailored, loop-closing reply templates for sales reps, support agents, and end users.

主な機能

016 GitHub stars
02Problem-first normalization that collapses duplicate feature requests into canonical user jobs
03Stakeholder-specific response templates for closing the loop with sales, support, and users
04Strict Build, Watch, or Decline decision framework with explicit re-trigger thresholds
05Strategy-aligned evaluation with S/M/L T-shirt sizing to balance impact and effort
06Multi-signal demand scoring factoring volume, distinct account reach, and revenue-at-risk

ユースケース

01Evaluating high-pressure enterprise requests to separate legitimate broad demand from one-off deal risks
02Closing the feedback loop with automated, empathetic replies tailored to sales, support, or end users
03Synthesizing quarterly feedback dumps across CRM notes, support queues, and survey spreadsheets