How do I authenticate my Gorgias account?

After adding the Rube MCP server to your Claude Code config, you will be prompted to authenticate your Gorgias account through a secure connection link provided in the terminal.

How does pagination work for ticket listings?

The GORGIAS_LIST_TICKETS tool uses limit and offset parameters; for large datasets, you should loop through pages to ensure no tickets are missed.

What is Gorgias Support Automation for Claude Code?

It is a specialized skill that allows developers to manage their Gorgias helpdesk, including tickets, teams, and customers, directly through natural language in the Claude Code terminal.

Can I update ticket priorities and tags using this skill?

Yes, the skill includes specific tools like GORGIAS_UPDATE_TICKET and GORGIAS_ADD_TICKET_TAGS to modify ticket properties, change status, and manage categorization.

Does this skill support customer record merging?

Yes, you can use the GORGIAS_MERGE_CUSTOMERS tool to combine a source customer record into a target record to maintain clean customer data.

Gorgias Support Automation

Name: Gorgias Support Automation
Author: hameed0342j

byhameed0342j

0•

Eコマースソリューション

Automates Gorgias helpdesk workflows, allowing you to manage e-commerce support tickets, customers, and tags through natural language commands.

This skill empowers support engineers and developers to manage Gorgias helpdesk operations directly from their terminal using Claude Code. It facilitates a wide range of tasks, from listing and filtering tickets based on specific criteria to creating new customer profiles and triaging issues with tags. By integrating Gorgias into the development workflow, teams can respond faster to customer needs, automate repetitive support tasks, and maintain a high standard of service without switching between applications.

主な機能

01Advanced ticket filtering by status, channel, assignee, and date range

02Direct ticket creation and status updates with priority management

03Customer management tools for creating and merging duplicate profiles

04Real-time activity and event tracking across the support queue

050 GitHub stars

06Automated ticket tagging for streamlined categorization and routing

ユースケース

01Batch triaging and tagging of incoming support tickets based on specific keywords

02Generating quick reports on open tickets across specific support teams or channels

03Syncing customer data or merging duplicate profiles during account cleanup

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add hameed0342j/svh gorgias-automation

For use in Claude.ai and ChatGPT