Can I use this for asynchronous handoffs?

While synchronous handoffs are preferred, the skill provides a 'Quick Handoff' template optimized for asynchronous communication via Slack or documentation tools.

How does this skill help reduce MTTR?

By ensuring the incoming engineer has immediate access to ongoing investigations, recent changes, and known issues, it eliminates the 'ramp-up' time that often delays incident resolution.

What is the recommended overlap for an on-call handoff?

It is recommended to have a 30-minute overlap: 15 minutes for the outgoing engineer to write the summary and 15 minutes for a synchronous sync call to ensure no context is lost.

Does this skill help with mid-incident transitions?

Yes, it includes a specific 'Incident Handoff' template designed to transfer context during active SEV2+ incidents, covering current status, mitigation steps, and key contacts.

Does it include escalation guidelines?

Yes, it defines clear triggers for immediate and considered escalation, helping engineers decide when to page managers or specialized teams during severe outages.

On-Call Handoff Patterns

Name: On-Call Handoff Patterns
Author: Tahir-yamin

byTahir-yamin

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デプロイメントとDevOps

Optimizes on-call shift transitions with standardized context transfer templates, escalation procedures, and documentation best practices.

概要

This skill provides a structured framework for engineering teams to manage on-call rotations and incident response transitions seamlessly. By offering specialized templates for various handoff scenarios—including routine shift changes and high-pressure mid-incident handovers—it ensures critical context like active investigations, recent deployments, and known workarounds are never lost. It serves as a comprehensive playbook for SREs and DevOps engineers to reduce MTTR (Mean Time To Recovery), prevent alert fatigue, and maintain operational continuity across global teams.

主な機能

3 GitHub stars
Mid-incident transition guides
Standardized shift handoff templates
Escalation trigger frameworks
Best practices for async and sync handoffs
Pre- and post-shift checklists

ユースケース

Transitioning on-call responsibilities between engineers
Documenting ongoing system investigations during shifts
Establishing reliable escalation paths for high-severity incidents

概要

主な機能

3 GitHub stars
Mid-incident transition guides
Standardized shift handoff templates
Escalation trigger frameworks
Best practices for async and sync handoffs
Pre- and post-shift checklists

ユースケース

Transitioning on-call responsibilities between engineers
Documenting ongoing system investigations during shifts
Establishing reliable escalation paths for high-severity incidents