概要
The SLA Tracking skill provides a structured framework for Revenue Operations and sales teams to monitor and optimize the lead handoff process. It enables the design of robust data pipelines that track MQL, SAL, and SQL timestamps, allowing teams to set precise response and acceptance targets across different regions and channels. By automating alerting thresholds and providing standardized reporting templates, this skill ensures that pipeline bottlenecks are identified in real-time and leads are handled with high accountability, ultimately driving better conversion rates and revenue growth.
