Rootly FAQs

Question 1

What types of incident management tasks can AI agents perform with Rootly?

Accepted Answer

AI agents can perform a wide range of tasks, including retrieving incidents, managing alerts, listing teams and users, getting workflow details, and accessing information on services, severities, and more through 25+ available tools.

Question 2

Can I add support for new Rootly API endpoints?

Accepted Answer

Yes, Rootly is designed to be extensible. Developers can easily add support for new Rootly API endpoints by configuring the `apiMap` object within the server's TypeScript codebase, allowing for custom integrations.

Question 3

How does Rootly ensure secure access to the API?

Accepted Answer

Rootly leverages personal API tokens provided by the user. These tokens are used for authentication, ensuring that AI agents only access data within the user's organization with appropriate permissions, maintaining data security.

Question 4

What is Rootly and how does it help AI agents?

Accepted Answer

Rootly is a server that enables AI agents to securely access the Rootly incident management API. It provides a structured way for agents to interact with incidents, alerts, and team data, streamlining incident response workflows.

Question 5

Where is the Rootly server deployed?

Accepted Answer

The Rootly server is deployed as a TypeScript application on Cloudflare Workers. This provides a highly scalable, efficient, and robust serverless environment for secure API access, benefiting from Cloudflare's global network.

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