What is the ServiceNow MCP Server (SSE)?

It's a browser-accessible Model Context Protocol (MCP) server designed for real-time ServiceNow incident management. It uses Server-Sent Events (SSE) for dynamic interaction and is compatible with various AI assistants.

What's the main advantage of this SSE server over the Stdio version?

The SSE server offers direct browser access and HTTP endpoints, making it easy to test with tools like curl/Postman and integrate into web applications. The Stdio version is primarily for command-line use with AI assistants.

What ServiceNow incident operations does this server support?

It provides four comprehensive incident management tools: `get_incident` (retrieve details), `list_incidents` (query with filters), `create_incident` (create new), and `update_incident` (modify existing).

Can I integrate this server with AI assistants like Bob or Claude?

Yes, it's fully compatible. You can easily configure AI assistants like Bob or Claude Desktop to connect to the server's SSE endpoint, enabling AI-driven interaction and management of your ServiceNow incidents.

ServiceNow

Name: ServiceNow
Author: deepakjdp

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Provides a browser-accessible Model Context Protocol (MCP) server for comprehensive ServiceNow incident management, leveraging Server-Sent Events (SSE) for real-time interaction.

This tool acts as a Model Context Protocol (MCP) server, designed to integrate with ServiceNow for streamlined incident management. Unlike its stdio counterpart, this version is browser-accessible via HTTP/SSE, making it highly versatile for both human users and AI assistants like Bob and Claude. It offers a suite of four essential ServiceNow tools—get, list, create, and update incidents—all wrapped in a type-safe TypeScript implementation with Zod validation. With features like RESTful health checks, CORS enablement, and robust testing options, it simplifies interaction with ServiceNow through a standardized, event-driven interface.

주요 기능

01Browser Accessible via HTTP/SSE for easy access and testing

02Compatible with AI Assistants (Bob, Claude) and other MCP clients

03Provides four comprehensive ServiceNow incident management tools (get, list, create, update)

040 GitHub stars

05Includes RESTful health checks and is CORS enabled for flexible integration

06Built with TypeScript for type-safety and robust Zod validation

사용 사례

01Integrating AI assistants with ServiceNow for automated incident management

02Developing browser-based applications that interact with ServiceNow incidents

03Testing and monitoring ServiceNow API interactions via browser, curl, or Postman