Snow

소개

Snow is a comprehensive, production-ready Python tool server designed for seamless interaction with ServiceNow instances. It provides a rich library of over 60 pre-built tools covering Incident, Change, User, Service Catalog, Project, and other critical ITSM, ITOM, and App Dev operations. Packaged as a standard Python library, Snow enables developers and automation engineers to construct powerful client applications, scripts, and AI agents that can execute complex, multi-step ServiceNow operations without directly engaging with the REST API intricacies. It integrates smoothly with AI agents like Claude via the Model Context Protocol (MCP).

주요 기능

• Seamless integration with Claude Desktop for AI-powered automation
• Over 60 pre-built tools for ITSM, ITOM, and App Dev
• Modular and organized tool library with Pydantic-powered input validation
• Built-in retry logic with exponential backoff for ServiceNow API rate limits
• 0 GitHub stars
• Easy installation via pip and a self-documenting CLI for tool listing

사용 사례

• Automating ITSM, ITOM, and App Dev workflows within a ServiceNow instance
• Enabling AI agents to perform complex, multi-step operations in ServiceNow
• Building powerful client applications and scripts for ServiceNow automation