Action Mapping Designer

소개

The Action Mapping Designer skill empowers users to create high-impact training solutions that directly address real-world business problems. By prioritizing observable behaviors over passive information, it helps identify exactly what learners need to do to achieve organizational goals. This skill guides users through a structured workflow to design performance support, create effective job aids, and eliminate unnecessary content, ensuring that every training minute contributes to measurable ROI and improved job performance.

주요 기능

• Content prioritization framework to separate 'Must Train' from 'Nice-to-Know' information
• Strategic workflow connecting business goals to specific, observable job behaviors
• Analysis of real-work scenarios and environmental triggers to ensure contextual learning
• Design guidance for creating job aids and performance support for complex or infrequent tasks
• Framework for auditing existing training to improve relevance and prove business ROI
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사용 사례

• Designing new training programs focused on measurable performance outcomes
• Auditing and streamlining existing educational content to eliminate unnecessary information
• Creating job aids for high-error tasks instead of building lengthy training modules