Monitors brand mentions and analyzes sentiment across major social media platforms to protect and manage online reputation.
This skill empowers Claude to act as a sophisticated brand analyst by tracking mentions across Twitter/X, Reddit, Instagram, YouTube, and LinkedIn. It provides structured workflows for real-time sentiment analysis, crisis detection, and competitive benchmarking, enabling teams to identify reputation risks before they escalate. By integrating social listening directly into the agentic workflow, users can measure brand health, respond to customer feedback, and gain actionable insights into market perception through automated data collection and sentiment classification.
주요 기능
01Structured reporting formats for daily mention summaries and issue tracking
02Competitive reputation benchmarking to compare brand health against industry rivals
0312 GitHub stars
04Real-time crisis detection with anomaly alerts for mention volume and sentiment spikes
05Automated sentiment classification (positive, negative, neutral) and scoring framework
06Multi-platform social listening across Twitter, Reddit, Instagram, YouTube, and LinkedIn
사용 사례
01Proactive crisis management by identifying and assessing the severity of negative PR spikes
02Competitive analysis to uncover market gaps and competitor weaknesses through social sentiment
03Daily brand health monitoring to track customer satisfaction and identify viral mentions
