소개
The Call Analysis Framework is a specialized skill for Claude Code designed to streamline sales inspection and coaching by systematically evaluating customer conversations. It enables users to define custom sections like discovery and objection handling, apply a consistent 1-5 scoring rubric, and categorize key signals such as customer pain points and budget metrics. By automating the generation of highlight reels and manager summaries, it bridges the gap between raw call data and actionable CRM updates, making it an essential tool for sales enablement, revenue operations, and leadership reviews.
