What feedback sources can it process?

The skill can process raw data from support tickets, emails, call logs, NPS surveys, and in-app feedback tools.

Can it prioritize tasks for development?

Yes, it assigns severity levels from 'Low' to 'Critical' to help teams understand which issues require immediate attention.

Which teams benefit from this skill?

It provides tailored outputs for Product (backlog/roadmap), Engineering (bugs/performance), Design (UX/UI), and Leadership (trends/risks).

Does it require specific data formats?

It works with raw text provided by the user or can pull data from connected platforms like CRMs and support helpdesks.

How does it handle duplicate feedback items?

It groups similar feedback by theme and product area, merging items while preserving representative quotes and the highest severity levels.

Customer Feedback for Teams

Name: Customer Feedback for Teams
Author: propane-ai

bypropane-ai

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협업 도구

Transforms raw customer input into structured, actionable feedback briefs tailored for Product, Design, Engineering, and Leadership teams.

This skill streamlines the process of analyzing customer input from multiple sources—including support tickets, emails, and surveys—by converting it into organized feedback reports. It automatically categorizes feedback by theme, assesses severity, and identifies customer segments, providing team-specific recommendations that help stakeholders prioritize roadmaps and resolve critical issues faster. Whether aggregating high-volume ticket data or summarizing individual executive escalations, this skill ensures that the right insights reach the right internal teams in the format they need most.

주요 기능

011 GitHub stars

02Feedback aggregation and intelligent deduplication

03Severity and business impact assessment

04Audience-specific formatting for Product, Engineering, and Leadership

05Actionable next-step recommendations

06Automated theme categorization (Bugs, Features, UX, Performance)

사용 사례

01Summarizing NPS survey results into a high-level trend report for Leadership

02Converting a week of support tickets into a prioritized engineering bug list

03Extracting UX friction points from user interviews for Design teams

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add propane-ai/kits customer-feedback-for-teams

For use in Claude.ai and ChatGPT

Download Skill