How does this skill handle emotional or heated workplace situations?

It provides an emotional regulation framework that helps you identify your triggers, remain calm, and separate impact from intent before and during the conversation.

What is the SBI model mentioned in this skill?

The SBI model stands for Situation, Behavior, and Impact. It is a framework used to provide feedback that is specific, objective, and focused on observable facts rather than personal judgments.

Can this skill help me prepare for a salary negotiation?

Yes, the skill includes specific frameworks and opening scripts for discussing sensitive topics like compensation, helping you present your contributions and market value effectively.

Is this skill meant only for managers?

No, it is designed for employees at all levels, including individual contributors who need to address peer conflict, deliver feedback to managers, or navigate team dynamics.

Difficult Workplace Conversations

Name: Difficult Workplace Conversations
Author: softaworks

bysoftaworks

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347

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협업 도구

Provides a structured framework and scripts for navigating workplace conflicts, performance reviews, and sensitive professional discussions.

This skill equips Claude with a comprehensive Preparation-Delivery-Followup framework to guide users through high-stakes professional interactions. It helps developers and managers prepare for tough feedback, resolve peer conflicts, and manage sensitive topics like salary or performance using evidence-based models like SBI (Situation, Behavior, Impact). By focusing on objective facts and emotional regulation, the skill ensures that difficult conversations lead to productive outcomes and preserved working relationships while minimizing defensiveness and anxiety.

주요 기능

01SBI (Situation, Behavior, Impact) feedback model implementation

02347 GitHub stars

03Emotional regulation and perspective-taking guidance

04Structured Preparation-Delivery-Followup framework

05Clear criteria and guidelines for when to escalate issues to HR

06Context-specific scripts for performance reviews and peer conflict

사용 사례

01Preparing for a high-stakes performance review or providing critical feedback to a teammate

02Resolving technical disagreements or interpersonal conflicts within a development team

03Navigating sensitive professional discussions such as salary negotiations or promotion requests

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add softaworks/agent-toolkit difficult-workplace-conversations

For use in Claude.ai and ChatGPT

Download Skill