What is the SBI feedback model included in this skill?

SBI stands for Situation-Behavior-Impact. It is a communication framework that structures feedback by defining the specific context (Situation), the observable action (Behavior), and the result (Impact) to ensure feedback is objective and reduces defensiveness.

How can this skill improve code reviews?

By applying the SBI model, developers can provide feedback on code quality and PR behavior that focuses on observable facts and project impact rather than personal opinion, leading to faster consensus and better team morale.

Can this skill help with receiving feedback?

Absolutely. It includes a dedicated section on receiving feedback constructively, covering active listening, clarifying questions, and techniques for avoiding defensiveness during professional growth conversations.

Does this skill provide scripts for difficult conversations?

Yes, it includes specific opening lines and reframing techniques for various scenarios, such as addressing performance issues, managing conflict, and aligning expectations with stakeholders.

Feedback Mastery

Name: Feedback Mastery
Author: softaworks

bysoftaworks

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347

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협업 도구

Navigates difficult workplace conversations and delivers constructive feedback using structured Situation-Behavior-Impact (SBI) frameworks.

Feedback Mastery is a specialized skill for Claude Code designed to help developers and technical leads manage the interpersonal complexities of software engineering. By implementing proven models like Situation-Behavior-Impact (SBI) and the Preparation-Delivery-Follow-up structure, it guides users through addressing performance issues, resolving team conflicts, and managing stakeholder expectations. This skill is particularly useful for ensuring that feedback remains objective, factual, and actionable, ultimately fostering a high-trust engineering culture and improving project outcomes through better communication.

주요 기능

01Three-phase Preparation-Delivery-Follow-up conversation model

02Techniques for emotional regulation and factual reframing

03347 GitHub stars

04Context-specific scripts for performance reviews and conflict resolution

05Structured follow-up templates for documenting action items

06SBI (Situation-Behavior-Impact) framework for objective feedback

사용 사례

01Providing specific, actionable feedback during peer code reviews

02Preparing for 1:1 conversations regarding missed deadlines or performance issues

03Navigating disagreements between team members regarding technical architecture

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add softaworks/agent-toolkit feedback-mastery

For use in Claude.ai and ChatGPT

Download Skill