The Loyalty Program Architect skill transforms Claude into an expert e-commerce strategist capable of designing, auditing, and relaunching high-performance rewards programs. It moves beyond generic points systems by emphasizing causal lift measurement—distinguishing between customers who would have purchased anyway and those truly influenced by the program. By analyzing cohort LTV, repeat purchase rates, and AOV distributions, this skill provides precise frameworks for tiered structures, paid memberships, and margin-protected reward economics, ensuring that loyalty initiatives drive genuine incremental revenue rather than just subsidizing existing behavior.
주요 기능
01Automated cohort LTV and repeat purchase rate performance auditing
023 GitHub stars
03Unit-economic modeling for points, cashback, and paid membership programs
04Causal lift analysis to measure true incremental revenue vs. correlation
05Strategic guidance on ethical point expiry and breakage management
06Data-driven tier threshold design based on AOV distribution segments
사용 사례
01Auditing an underperforming rewards program to identify why it isn't driving repeat purchases
02Designing a multi-tier VIP program with aspirational non-financial rewards for high-AOV brands
03Calculating the feasibility and pricing for a new paid membership subscription model