소개
The On-Call Handoff Patterns skill provides a comprehensive framework for engineering teams to maintain operational continuity during shift rotations. It offers structured templates for active incident tracking, ongoing investigations, and recent system changes, ensuring that incoming on-call engineers have the context needed to respond effectively. By utilizing these patterns, teams can significantly reduce MTTR (Mean Time To Recovery), prevent critical context loss, and establish clear escalation procedures, making the on-call experience more sustainable and reliable for SRE and DevOps organizations.
