What tools does this skill require?

The skill utilizes the GitHub CLI (gh) for data retrieval and provides shell scripts to automate common intake queries.

Does this skill help with customer support tickets?

Yes, it provides workflows for handling Jira support tickets, including protocols for creating sanitized public issues without exposing sensitive customer data.

What is the Positron Intake Rotation skill?

It is a specialized Claude Code skill designed to assist developers in managing the daily flow of GitHub issues, community discussions, and support tickets for the Positron IDE project.

Can this skill automatically close or label GitHub issues?

No. The skill follows a 'Manual Action Protocol' where it only drafts recommendations, responses, and commands. The user must review and execute these actions manually to maintain human oversight.

How does the skill handle duplicate issues?

The skill includes search scripts to find related content and provides templates for politely closing duplicates while linking contributors to the canonical issue.

Positron Intake Rotation Assistant

Name: Positron Intake Rotation Assistant
Author: Microck

byMicrock

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협업 도구

Streamlines GitHub issue triage, community discussions, and support ticket management for repository maintainers.

소개

This skill provides a comprehensive framework for managing repository intake duties, specifically tailored for the Positron IDE project. It assists team members in reviewing new issues, moderating community discussions, and handling support tickets by providing specialized CLI scripts for data retrieval and reference templates for standardized communication. To ensure repository integrity, the skill operates under a strict 'Manual Action Protocol,' where it analyzes intake items and prepares draft responses or CLI commands for the user to review and execute manually, facilitating high-quality community engagement without sacrificing human oversight.

주요 기능

Strict Manual Action Protocol to ensure all repository changes are user-approved
Cross-platform coordination between GitHub issues and Jira support tickets
Standardized response templates for bugs, feature requests, and security vulnerabilities
81 GitHub stars
Intelligent search workflows to identify duplicate bug reports and related content
Automated scripts to fetch un-triaged issues, discussions, and labels

사용 사례

Onboarding new team members to the community moderation and triage process
Searching and organizing large backlogs of un-categorized issues and discussions
Managing weekly repository intake rotation duties efficiently

소개

주요 기능

Strict Manual Action Protocol to ensure all repository changes are user-approved
Cross-platform coordination between GitHub issues and Jira support tickets
Standardized response templates for bugs, feature requests, and security vulnerabilities
81 GitHub stars
Intelligent search workflows to identify duplicate bug reports and related content
Automated scripts to fetch un-triaged issues, discussions, and labels

사용 사례

Onboarding new team members to the community moderation and triage process
Searching and organizing large backlogs of un-categorized issues and discussions
Managing weekly repository intake rotation duties efficiently