Can it be used for Jira support tickets?

Yes, it provides specific guidance for reviewing Jira tickets and drafting sanitized responses that protect customer privacy when transferring information to public issues.

What happens if I'm new to the rotation process?

The skill includes comprehensive reference documents for workflows and response examples, making it an excellent onboarding tool for team members new to the intake duty.

Does this skill post directly to GitHub?

No, this skill strictly follows a manual action protocol. It analyzes issues and drafts responses or commands, but the user must manually review and execute them.

How does it help with duplicate issues?

The skill includes a dedicated search script to find related content across issues and discussions, helping you identify and link duplicates before they clutter the backlog.

Positron Intake Rotation Manager

Name: Positron Intake Rotation Manager
Author: Activer007

byActiver007

협업 도구

Streamlines GitHub issue intake and community triage for the Positron repository by drafting professional responses and suggesting categorizations.

소개

This skill provides a comprehensive framework for managing the weekly intake rotation for the Positron repository. It helps maintain a one-business-day response time by automating the discovery of untriaged issues, discussions, and Jira support tickets. By providing structured workflows for duplicate detection, labeling, and drafting responses based on established team patterns, it ensures high-quality community engagement. Critically, it operates on a 'manual action protocol,' where it analyzes and recommends actions while leaving the final execution and posting to the human user for maximum oversight.

주요 기능

0 GitHub stars
Privacy-conscious workflows for handling Jira support tickets
Smart search functionality to identify duplicate or related issues
Intelligent labeling and project status recommendations
Automated fetching of untriaged issues and new community discussions
Standardized response drafting based on proven team templates

사용 사례

Managing the daily triage of incoming bug reports and feature requests
Coordinating the weekly intake rotation for the Positron IDE team
Searching and organizing community discussions into actionable GitHub issues

소개

주요 기능

0 GitHub stars
Privacy-conscious workflows for handling Jira support tickets
Smart search functionality to identify duplicate or related issues
Intelligent labeling and project status recommendations
Automated fetching of untriaged issues and new community discussions
Standardized response drafting based on proven team templates

사용 사례

Managing the daily triage of incoming bug reports and feature requests
Coordinating the weekly intake rotation for the Positron IDE team
Searching and organizing community discussions into actionable GitHub issues