How does this skill help with Root Cause Analysis (RCA)?

It provides structured frameworks like the '5 Whys' analysis to help teams dig past surface-level symptoms and identify the underlying technical or procedural failures that led to the incident.

Can I use this for minor incidents or near-misses?

Yes, the skill includes a 'Quick Postmortem' template specifically designed for minor issues or near-misses that still offer valuable learning opportunities without requiring a full-scale review.

What is a blameless postmortem?

A blameless postmortem focuses on the systemic conditions and organizational processes that allowed an incident to occur rather than pointing fingers at individuals, which fosters a culture of psychological safety and continuous improvement.

What key elements are included in the postmortem template?

The templates include sections for executive summaries, detailed timelines (UTC), technical root cause analysis, detection gaps, impact assessments (customer and business), and prioritized action items with owners.

Postmortem & Incident Review

Name: Postmortem & Incident Review
Author: EngineerWithAI

byEngineerWithAI

분석 및 모니터링

Generates comprehensive, blameless postmortem documents and root cause analyses to drive organizational learning after service incidents.

소개

This skill empowers engineering teams to conduct effective incident reviews by providing standardized templates for blameless postmortems, '5 Whys' analyses, and actionable remediation tracking. It guides users through creating chronological timelines, identifying contributing factors, and establishing systemic improvements rather than focusing on individual errors. By integrating industry-standard SRE best practices, it helps teams transform technical failures into opportunities for system resilience and cross-functional knowledge sharing.

주요 기능

Standardized blameless postmortem documentation templates
Structured '5 Whys' root cause analysis framework
Chronological incident timeline and impact tracking
Post-incident meeting facilitation guidelines
0 GitHub stars
Remediation action item and ticket generation

사용 사례

Documenting SEV1/SEV2 service outages and customer impact
Building an organizational culture of psychological safety and systemic learning
Conducting deep-dive root cause analysis for recurring technical issues

소개

주요 기능

Standardized blameless postmortem documentation templates
Structured '5 Whys' root cause analysis framework
Chronological incident timeline and impact tracking
Post-incident meeting facilitation guidelines
0 GitHub stars
Remediation action item and ticket generation

사용 사례

Documenting SEV1/SEV2 service outages and customer impact
Building an organizational culture of psychological safety and systemic learning
Conducting deep-dive root cause analysis for recurring technical issues