What is a Usage-to-Value Map?

It is a strategic framework that translates raw product usage data (telemetry) into quantifiable business value metrics used for sales narratives and customer success workflows.

Can I use this for board-level reporting?

Yes, it is specifically designed to feed into high-level reports by providing evidence-based proof of product adoption and its direct impact on business KPIs.

How does this Claude Code skill help Customer Success teams?

It automates the process of identifying value drivers from product data and creates structured narratives for executive readouts, renewals, and QBRs.

Does this skill help with identifying upsell opportunities?

Absolutely. It includes a Signal-to-Play mapping component that ties specific usage patterns—like seat adoption or feature depth—to recommended expansion plays.

Usage-to-Value Mapper

Name: Usage-to-Value Mapper
Author: gtmagents

bygtmagents

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분석 및 모니터링

Transforms product telemetry into compelling ROI narratives and actionable expansion triggers for B2B SaaS growth.

소개

This skill provides a structured methodology for B2B SaaS teams to bridge the gap between technical product usage data and business value realization. By mapping specific telemetry events to key performance indicators like time saved or revenue uplift, it enables Customer Success and Sales teams to build data-driven executive readouts, prioritize adoption plays, and provide quantified proof of value during critical renewal and expansion cycles. It helps standardize how organizations interpret user behavior to drive customer retention and account growth through standardized narrative templates and benchmarking frameworks.

주요 기능

Automated ROI narrative generation
Executive-ready dashboard and presentation templates
Telemetry-to-KPI mapping framework
Benchmarking against best-in-class customer cohorts
Expansion signal identification and playbooks
29 GitHub stars

사용 사례

Preparing executive readouts and data-driven narratives for quarterly business reviews (QBRs)
Identifying high-potential expansion opportunities based on feature adoption depth and collaboration signals
Quantifying product value to secure renewals and mitigate churn during budget cycles

소개

주요 기능

Automated ROI narrative generation
Executive-ready dashboard and presentation templates
Telemetry-to-KPI mapping framework
Benchmarking against best-in-class customer cohorts
Expansion signal identification and playbooks
29 GitHub stars

사용 사례

Preparing executive readouts and data-driven narratives for quarterly business reviews (QBRs)
Identifying high-potential expansion opportunities based on feature adoption depth and collaboration signals
Quantifying product value to secure renewals and mitigate churn during budget cycles