Does this skill provide ready-to-use email templates?

Yes, it generates a complete 5-email sequence including check-ins, value reminders, special offers, and 'last chance' messaging tailored to your specific business type.

What industries is the Win-Back skill designed for?

It is optimized for SaaS, e-commerce, subscription services, and professional service providers who need to manage customer lifecycles and reduce churn.

How does it categorize different types of churn?

The skill uses a segmentation framework that categorizes churn by reason (price, competition, non-usage, etc.) and recency to prioritize high-value recovery targets.

Can I use this to set up automated marketing triggers?

Absolutely. The skill provides technical definitions for triggers like 'soft churn' or 'payment failure' which can be implemented in your CRM or marketing automation tool.

Win-Back Campaign Designer

Name: Win-Back Campaign Designer
Author: majesticlabs-dev

bymajesticlabs-dev

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마케팅 자동화

Designs data-driven re-engagement campaigns and automated sequences to recover churned customers and dormant users.

소개

The Win-Back Campaign Designer is a specialized retention marketing tool that enables Claude to act as a growth expert focused on revenue recovery. It streamlines the process of analyzing churn reasons, segmenting lost customers by lifetime value and recency, and building comprehensive recovery blueprints. From crafting five-stage email sequences to defining offer frameworks and exit surveys, this skill provides businesses with the strategic infrastructure needed to turn customer departures into second-chance opportunities and actionable feedback loops.

주요 기능

Exit survey and customer feedback collection systems
Professional 5-email re-engagement sequence generation
Technical automation trigger and suppression rule logic
Strategic churn segmentation and prioritization matrix
Customized offer frameworks based on churn reasons
9 GitHub stars

사용 사례

Recovering cancelled SaaS subscribers within the critical 0-30 day window
Re-activating dormant e-commerce customers who have stopped purchasing
Implementing an automated exit feedback loop to reduce future churn rates

소개

주요 기능

Exit survey and customer feedback collection systems
Professional 5-email re-engagement sequence generation
Technical automation trigger and suppression rule logic
Strategic churn segmentation and prioritization matrix
Customized offer frameworks based on churn reasons
9 GitHub stars

사용 사례

Recovering cancelled SaaS subscribers within the critical 0-30 day window
Re-activating dormant e-commerce customers who have stopped purchasing
Implementing an automated exit feedback loop to reduce future churn rates