AI Support Desk

About

Leveraging the Model Context Protocol (MCP), this system offers a sophisticated AI-powered solution for customer support. It integrates a backend service that utilizes MCP for various tools like Orders, Tickets, Email, and Knowledge Base, alongside a Next.js-based frontend administration dashboard. This comprehensive setup streamlines the management of customer inquiries and support operations, making it easier to provide efficient and smart assistance.

Key Features

• Centralized knowledge base management
• Next.js-based administrative dashboard
• Backend service for handling orders, tickets, and emails
• AI-powered customer support
• Model Context Protocol (MCP) integration
• 1 GitHub stars

Use Cases

• Providing a unified platform for support agents and administrators
• Automating customer support interactions with AI
• Managing customer service workflows including tickets and orders