Gong FAQs

Question 1

How do I configure Claude to use this server?

Accepted Answer

Open Claude Desktop settings, navigate to the MCP Servers section, and add a new server with the provided JSON configuration, ensuring you replace the placeholder credentials with your actual Gong API credentials.

Question 2

What is the Gong API Connector?

Accepted Answer

The Gong API Connector is an MCP (Model Context Protocol) server that provides a standardized interface for Claude to access and interact with Gong call recordings and transcripts.

Question 3

What features does this tool offer?

Accepted Answer

The Gong API Connector allows you to list Gong calls with date filtering, retrieve detailed transcripts for specific calls, provides secure authentication using Gong API credentials, and offers a standardized MCP interface for easy integration with Claude.

Question 4

What are the prerequisites for using this tool?

Accepted Answer

You need Node.js 18 or higher, Docker (optional), and valid Gong API credentials (Access Key and Secret) to use the Gong API Connector.

Question 5

What kind of data can I retrieve with this tool?

Accepted Answer

You can retrieve lists of Gong calls with details such as ID, title, start/end times, participants, and duration. You can also retrieve detailed transcripts, including speaker IDs, topics, and timestamped sentences.

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