Automates airline seat reservations through intelligent agent interactions.
This experimental agent streamlines airline seat booking by integrating OpenAI Agents SDK, Autogen extensions, and MCP tools. It aims to simulate a self-service airline kiosk, handling reservations and customer support through a call center interface. The system leverages a triage agent to answer inquiries, route customers to specialized agents (QA and seat booking), and retrieve user preferences. QA agents handle questions related to flights, and the seat booking agent specializes in seat reservations.