ServiceNow
Createdmichaelbuckner
Enables AI agents to securely access and manipulate ServiceNow data through a Model Context Protocol (MCP) server.
About
ServiceNow MCP Server allows AI agents to interact with ServiceNow instances via a secure API. It provides a set of tools and resources to search for records, update incidents, manage scripts, and more, using natural language interactions. This simplifies ServiceNow management by enabling AI-powered automation and integration.
Key Features
- Provides resources to list and retrieve ServiceNow incidents, users, and knowledge articles.
- Offers tools to create and update incidents, search records, and perform queries.
- Supports natural language interactions for searching and updating records.
- Allows updating ServiceNow scripts (script includes, business rules, etc.) from local files.
- Supports multiple authentication methods, including Basic, Token, and OAuth.
Use Cases
- Automating incident management tasks using AI agents.
- Enabling natural language queries to retrieve ServiceNow data.
- Integrating ServiceNow with AI-powered workflows.