ServiceNow

About

ServiceNow is a highly customizable Model Context Protocol (MCP) server designed for seamless integration with ServiceNow APIs. It bridges the gap between ServiceNow instances and modern AI assistants, development tools, and automation frameworks, enabling intelligent interaction with critical enterprise service management functions. This solution provides comprehensive coverage of ServiceNow modules, including Incident, Change, CMDB, and Service Catalog, ensuring robust and production-ready connectivity for various ITSM operations and empowering advanced automation scenarios.

Key Features

• Comprehensive ServiceNow API Coverage (Incident, Change, CMDB, etc.)
• Highly Customizable Configuration via environment variables and JSON files
• Easy Integration with popular MCP clients like Claude Desktop, VS Code, and Cursor
• Production-Ready Performance with async support, retry logic, and rate limit handling
• Standardized Model Context Protocol (MCP) Implementation
• 1 GitHub stars

Use Cases

• Empowering AI assistants to create, update, and search ServiceNow incidents and changes.
• Enabling programmatic interaction with ServiceNow CMDB and user data through AI agents.
• Integrating ServiceNow operations into modern development and automation workflows via a standardized protocol.