TeamDynamix

About

This MCP server seamlessly connects AI assistants to your TeamDynamix instance, enabling natural language interaction for ITSM operations. It features a smart decision-tree navigation system that dynamically loads domain-specific tools for Tickets, Knowledge Base, People, and Assets only when needed, optimizing performance for LLMs with limited context. With auto-discovery of key TeamDynamix application IDs and support for multiple transports, it simplifies the process of querying and managing your service desk data using AI.

Key Features

• Includes 12 total tools across all domains for comprehensive management
• 0 GitHub stars
• Auto-discovery of ticketing, assets, and KB application IDs
• Provides 4 domains: Tickets, Knowledge Base, People, and Assets
• Supports multiple transports: stdio (default) and streamable HTTP
• Decision-tree navigation dynamically loads domain tools on demand

Use Cases

• Search for open tickets related to specific issues (e.g., VPN problems) using natural language queries.
• Retrieve knowledge base articles or get full article content instantly through an AI assistant.
• Create new tickets, update existing ones, or find details about people and assets by simply asking your AI.