Voice Agent FAQs

Question 1

What is Voice Agent?

Accepted Answer

Voice Agent is an HR automation tool that uses AI to conduct voice interviews, deliver automated notifications, and manage HR communications. It integrates Twilio, Deepgram, and OpenAI for intelligent voice conversations.

Question 2

How does Voice Agent use Deepgram?

Accepted Answer

Voice Agent utilizes Deepgram's Voice Agent API for real-time voice processing, including speech recognition and text-to-speech, enabling natural and accurate voice interactions.

Question 3

What are the key features of Voice Agent?

Accepted Answer

Key features include AI-powered voice interviews, automated interview result notifications, real-time voice processing using Deepgram, seamless integration with MCP-compatible AI assistants like Claude, and dynamic prompt injection for contextual AI prompts.

Question 4

What is MCP and how does Voice Agent use it?

Accepted Answer

MCP stands for Model Context Protocol. Voice Agent uses MCP to seamlessly integrate with AI assistants like Claude, allowing them to trigger voice-based HR actions directly.

Question 5

What are the prerequisites for using Voice Agent?

Accepted Answer

You need Node.js, a Twilio account with a phone number, a Deepgram account with an API key, and a publicly accessible URL (e.g., using ngrok) for webhooks.

Voice Agent

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