Zendesk Help Center Anon
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Access Zendesk Help Center content anonymously through a standardized MCP server interface.
About
This tool functions as an unofficial MCP (Multi-Modal Command Platform) server, providing anonymous access and retrieval of diverse information from Zendesk Help Center instances. It leverages the Zendesk HelpCenter API to fetch data from any service utilizing a Zendesk Help Center with '/hc/' in its URL. This capability allows for programmatic interaction with knowledge base content from a wide range of platforms, including popular Japanese services like makeshop, Color Me Shop, and Kyash, facilitating integration into other applications or AI agents.
Key Features
- Retrieve Zendesk Help Center categories and their details.
- List sections and articles within specified categories or sections.
- Search articles by keyword across the Help Center.
- Fetch detailed content of any article by its ID.
- Supports multiple Zendesk domains and customizable tool names via environment variables.
- 0 GitHub stars
Use Cases
- Integrate Zendesk-based knowledge bases into AI agents or automated support systems.
- Programmatically access and display help content from various services that use Zendesk.
- Automate responses to common customer inquiries by searching and retrieving relevant articles.