Zendesk Help Center Anon icon

Zendesk Help Center Anon

Access Zendesk Help Center content anonymously through a standardized MCP server interface.

About

This tool functions as an unofficial MCP (Multi-Modal Command Platform) server, providing anonymous access and retrieval of diverse information from Zendesk Help Center instances. It leverages the Zendesk HelpCenter API to fetch data from any service utilizing a Zendesk Help Center with '/hc/' in its URL. This capability allows for programmatic interaction with knowledge base content from a wide range of platforms, including popular Japanese services like makeshop, Color Me Shop, and Kyash, facilitating integration into other applications or AI agents.

Key Features

  • Retrieve Zendesk Help Center categories and their details.
  • List sections and articles within specified categories or sections.
  • Search articles by keyword across the Help Center.
  • Fetch detailed content of any article by its ID.
  • Supports multiple Zendesk domains and customizable tool names via environment variables.
  • 0 GitHub stars

Use Cases

  • Integrate Zendesk-based knowledge bases into AI agents or automated support systems.
  • Programmatically access and display help content from various services that use Zendesk.
  • Automate responses to common customer inquiries by searching and retrieving relevant articles.