How does this skill help with crisis management?

It provides real-time monitoring templates and an escalation tracker to categorize issues by severity, assign owners, and track response progress during incidents.

Who is this skill designed for?

It is primarily built for marketing teams, community managers, and GTM (Go-To-Market) professionals who need to turn qualitative social data into actionable executive insights.

Can I use this for automated reporting?

Yes, while this skill provides the reporting framework, it is designed to work with others like 'monitor-community-sentiment' for automated data packet generation.

What is the Community Sentiment Dashboard skill?

It is a specialized template and framework for Claude Code that helps users track, quantify, and report on social media sentiment, community risks, and brand advocacy signals.

Community Sentiment Dashboard

Name: Community Sentiment Dashboard
Author: gtmagents

bygtmagents

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Social Media Management

Generates comprehensive reporting templates to monitor social sentiment, identify risks, and track brand advocacy across digital communities.

About

The Community Sentiment Dashboard skill provides a structured framework for marketing and community managers to analyze social listening data and community feedback directly within Claude Code. It automates the creation of sentiment stacks, risk boards, and advocacy spotlights, enabling teams to produce data-driven executive updates and real-time incident reports. By bridging the gap between raw social data and actionable insights, this skill helps organizations maintain brand health, manage crises, and respond proactively to emerging trends or partnership opportunities.

Key Features

Automated sentiment stack tracking including volume and topic analysis
29 GitHub stars
Advocacy spotlighting for influencer and UGC discovery
Risk and opportunity boards with severity-based escalation workflows
Multi-channel signal sourcing from social and community platforms
Action registers for routing follow-ups to cross-functional teams

Use Cases

Identifying and organizing top brand advocates for marketing activations
Generating weekly or monthly social listening readouts for executive stakeholders
Real-time monitoring and reporting during product launches or crisis scenarios

About

Key Features

Automated sentiment stack tracking including volume and topic analysis
29 GitHub stars
Advocacy spotlighting for influencer and UGC discovery
Risk and opportunity boards with severity-based escalation workflows
Multi-channel signal sourcing from social and community platforms
Action registers for routing follow-ups to cross-functional teams

Use Cases

Identifying and organizing top brand advocates for marketing activations
Generating weekly or monthly social listening readouts for executive stakeholders
Real-time monitoring and reporting during product launches or crisis scenarios