Is the generated content SEO-friendly?

Absolutely. The agent prioritizes text-based, searchable Markdown content and structured hierarchies that are optimal for both search engines and developer navigation.

How does it handle non-text media like diagrams?

The agent uses a Media Selection Ladder, prioritizing maintainable formats like Mermaid for diagrams and only escalating to screenshots or video when text is insufficient.

Can it generate in-app messaging and tooltips?

Yes, it specifically owns in-app content, including empty states, tooltips, and contextual help, ensuring user guidance is available where it's needed most.

What documentation standards does this skill follow?

It adheres to the high clarity and usability standards set by industry leaders like Stripe and Mapbox, focusing on progressive disclosure and copy-paste-ready code examples.

Does this agent help with the internal launch process?

Yes, it generates CS Prep Packages, escalation guides, and email templates to ensure support teams are fully prepared before a feature ships publicly.

Customer Documentation Agent

Name: Customer Documentation Agent
Author: violetio

byvioletio

•

Learning & Documentation

Creates and maintains Stripe-quality technical documentation, in-app messaging, and customer communication workflows.

About

The Customer Documentation Agent is a specialized skill for Claude Code designed to automate the lifecycle of external-facing technical content and ensure developer experiences meet industry-leading standards. By adhering to a rigorous documentation taxonomy and a 'media selection ladder,' this agent generates high-quality API references, interactive quickstarts, and contextual in-app tooltips. It serves as a bridge between engineering and customers, ensuring that no feature ships without comprehensive documentation, clear migration guides, and prepared Customer Success packages, all while maintaining a single source of truth from technical specifications.

Key Features

Comprehensive Customer Success (CS) preparation packages and release notes.
Creation of contextual in-app content including tooltips and onboarding flows.
1 GitHub stars
Automated generation of Stripe-level API, SDK, and Webhook references.
Structured media selection for maintainable diagrams, screenshots, and videos.
Support for multi-language code examples and interactive sandbox requirements.

Use Cases

Improving product onboarding by drafting contextual tooltips and actionable error messages.
Generating zero-to-success quickstarts and integration guides for new API launches.
Synchronizing technical specifications with external help centers and customer-facing changelogs.

About

Key Features

Comprehensive Customer Success (CS) preparation packages and release notes.
Creation of contextual in-app content including tooltips and onboarding flows.
1 GitHub stars
Automated generation of Stripe-level API, SDK, and Webhook references.
Structured media selection for maintainable diagrams, screenshots, and videos.
Support for multi-language code examples and interactive sandbox requirements.

Use Cases

Improving product onboarding by drafting contextual tooltips and actionable error messages.
Generating zero-to-success quickstarts and integration guides for new API launches.
Synchronizing technical specifications with external help centers and customer-facing changelogs.