How do I trigger the incident response skill?

You can activate the skill by telling Claude phrases like 'production is down', 'we have an incident', 'something is broken', or identifying a 'SEV1' issue.

What severity levels does this skill support?

It uses a 4-level classification system: SEV1 (Service down), SEV2 (Major degradation), SEV3 (Minor feature issue), and SEV4 (Cosmetic/low impact).

What is included in the postmortem format?

The postmortem follows a blameless methodology focusing on timelines, root cause analysis (5 Whys), systemic successes/failures, and assigned action items.

Does it provide templates for status updates?

Yes, it includes communication templates designed to provide factual, timely updates regarding what is happening, who is affected, and when the next update will occur.

Incident Response Manager

Name: Incident Response Manager
Author: lilbom32

bylilbom32

0•

Deployment & DevOps

Facilitates structured incident management from initial triage and severity classification through mitigation and blameless postmortems.

This Claude Code skill provides a standardized framework for handling production outages and service degradations. It guides developers and SREs through a professional response lifecycle, including SEV-level classification, stakeholder communication, and rapid mitigation strategies. By emphasizing 'mitigation before root cause' and providing templates for blameless postmortems using '5 Whys' analysis, it helps teams resolve issues faster while building more resilient systems.

Key Features

01Blameless postmortem generation with root cause analysis

02Five-step response framework: Triage, Communicate, Mitigate, Resolve, Postmortem

03Pre-formatted communication templates for internal and external updates

040 GitHub stars

05Action item tracking for post-incident remediation

06Automated severity classification (SEV1-SEV4) based on impact

Use Cases

01Drafting regular status updates for stakeholders during a service degradation

02Conducting structured post-incident reviews to identify systemic improvements

03Managing high-priority production outages that require immediate triage and coordination

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add lilbom32/ketnoitrithuc incident-response

For use in Claude.ai and ChatGPT

Key Features

01Blameless postmortem generation with root cause analysis

02Five-step response framework: Triage, Communicate, Mitigate, Resolve, Postmortem

03Pre-formatted communication templates for internal and external updates

040 GitHub stars

05Action item tracking for post-incident remediation

06Automated severity classification (SEV1-SEV4) based on impact

Use Cases

01Drafting regular status updates for stakeholders during a service degradation

02Conducting structured post-incident reviews to identify systemic improvements

03Managing high-priority production outages that require immediate triage and coordination

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add lilbom32/ketnoitrithuc incident-response

For use in Claude.ai and ChatGPT